Privacy Policy

Three Stars Building Pty Ltd respects your privacy. This policy explains what personal information we collect through this website, why we collect it and how it is handled.

Information we collect

We collect personal information that you provide voluntarily through the enquiry form on this website. That is limited to:

• your name;
• your email address;
• your phone number;
• the project type, location and approximate timeframe you select or enter; and
• any information you include in your message.

Our web server also records standard technical information such as IP address, browser type and the date and time of a request. This is used for security and to keep the site working correctly.

How we use your information

We use the information you provide to:

• respond to your enquiry;
• discuss and, where relevant, quote on your project;
• maintain a record of our communications with you; and
• meet our legal and record-keeping obligations.

We do not sell your personal information, and we do not use it to send marketing material unless you ask us to.

Disclosure

We may disclose your information to third parties where it is necessary to respond to your enquiry or deliver a project — for example to consultants, subcontractors or suppliers engaged on your project — or where we are required to do so by law. Our website and email are hosted by third-party providers who store data on our behalf.

Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. This website is served over an encrypted connection and enquiry submissions are protected against automated abuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies

This website sets a single session cookie, used only to protect the enquiry form against cross-site request forgery. It contains no personal information and expires when you close your browser. Fonts, icons and animation libraries are loaded from third-party content delivery networks, which may record standard request information under their own privacy policies.

Retention

We keep enquiry records for as long as they are needed for the purpose they were collected for, and for any period required by law. Records that are no longer needed are deleted or de-identified.

Accessing or correcting your information

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable period.

Complaints

If you believe we have mishandled your personal information, contact us first so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy from time to time. The current version is always published at https://3starbuilding.com/privacy-policy.

Contact us

Three Stars Building Pty Ltd
Email: info@3starbuilding.com